Timber you can trace. Components you can trust.
From where the timber comes from to how each component is checked before it leaves the factory.
- InspectMeasured against the shop drawing
- TagReference and batch on every component
- BundleStrapped by location
Where the timber comes from, and how we know.
We intend to source timber responsibly and are exploring supply relationships that include Canada and other relevant markets.
- Origin and traceability
- Species, grade and origin recorded for each batch and carried through to the component label.
- Responsible sourcing
- Supplier requirements covering legal harvest, chain of custody documentation and treatment.
- Supplier due diligence
- Supplier qualification and periodic review before and during supply.
- Documentation
- Mill certificates, treatment certificates and import documentation retained per batch.
- Material quality
- Grade, moisture and dimension verified on receipt.
- Transparency
- Sourcing decisions and documentation available to clients on request, within commercial confidentiality.
We name government sourcing partnerships, sustainability certifications or forest credentials only when supporting evidence and permission are available. We do not use “certified sustainable” unless the certification applies to the specific product and supply chain.
Quality checked at every step it can go wrong.
- 01Material verificationIncoming timber checked against specification.
- 02Production checksIn-process checks at cutting and assembly.
- 03Component identificationEvery component labelled with reference and batch.
- 04Dimensional inspectionMeasured against the shop drawing before release.
- 05TraceabilityComponent to drawing to batch to supplier.
- 06Documentation controlIssued sets controlled; superseded sets withdrawn.
- 07Non-conformance handlingRecorded, contained, corrected and reviewed.
- 08Warranty and after-salesClaims handled through a defined process.
We intend to offer suitable product warranties and structural assurance in line with our policies and applicable market requirements. Warranty durations, structural guarantees and insurance arrangements are published only once approved and contractually supported.
Want to see the documentation?
Ask us for the sourcing and quality documentation that applies to your supply.